Effective Date: August 18, 2026 Last Updated: August 18, 2026
Welcome to Revitalize Your Glow Medspa, operated by OLA RLT, LLC (“Revitalize Your Glow,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website (www.revitalizeyourglow.com), our services, and any related transactions, whether made online, by phone, or in person. By accessing our website or using our services, you agree to these Terms. If you do not agree, please discontinue use immediately.
1. Legal Agreement
By accessing or using Revitalize Your Glow Medspa’s services, you acknowledge that these Terms constitute a legal agreement between you and OLA RLT, LLC, DBA Revitalize Your Glow Medspa.
Contact Information
2. Eligibility
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You must be at least 18 years of age to use our services, or have the consent of a parent/legal guardian where permitted by law.
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By using our services, you represent that you have the legal capacity to enter into a binding agreement.
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If booking on behalf of another person, you confirm you have their informed consent.
3. Medical Intake & Provider Qualifications
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Certain services require a health intake form and, where applicable, a consultation with a licensed or credentialed provider before treatment.
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Services described as “medical-grade,” “FDA-cleared,” or performed under medical supervision are overseen by Cynthea Vanden, NP, Medical Director — Arizona Nurse Practitioner License No. 252771, active through April 2030. All treatment protocols and equipment used at our locations are reviewed and approved by our Medical Director. Individual practitioner licenses and certifications are available upon request.
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You agree to disclose accurate health information during intake, including allergies, medications, pregnancy status, and relevant medical history, as inaccurate disclosures can affect treatment safety.
4. Accounts & Security
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You may be required to create an account to book or manage appointments.
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You are responsible for maintaining the confidentiality of your account credentials and for activity under your account.
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Notify us immediately at Support@revitalizeyourglow.com if you suspect unauthorized account access.
5. Booking & Cancellation Policy
Appointments
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Appointments can be booked online, by phone, or in person.
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A credit card may be required to secure your booking.
Cancellations & No-Shows
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We require 24 hours’ notice to cancel or reschedule an appointment.
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Cancellations or no-shows with less than 24 hours’ notice may incur a fee of up to 50% of the scheduled service price, charged to the card on file.
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Repeated no-shows may result in a requirement to prepay for future bookings or a suspension of booking privileges.
6. Payments, Financing & Refunds
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Payment is due in full at or before the time of service, unless you are using an approved financing/payment plan (e.g., Cherry).
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We accept major credit/debit cards and approved digital and financing payment methods.
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Prices are subject to change without notice; the price confirmed at booking or check-in applies to that appointment.
Refund Policy
Services not yet performed: If you cancel a prepaid service, package, or financed treatment plan before the service is rendered, you are entitled to a refund of the unused portion, less any applicable, clearly-disclosed cancellation fee under Section 5. This applies whether you paid by card, cash, or through a financing partner such as Cherry.
Service packages, partially used: For prepaid packages where some sessions have been used, we will refund the value of the unused sessions, less any applicable cancellation fee.
Used services are billed at full price: Package, bundle, promotional, and membership pricing reflects a discount that is earned by completing the full package or term. If a refund is requested and issued before a package or term is completed, any services already received are re-billed at our standard single-service price in effect on the date each service was performed — not at the discounted package rate. The full-price value of the services you have already received, plus any applicable cancellation fee, is deducted from your refund. If the full-price value of services already received equals or exceeds the amount you paid, no refund is due. This applies to all payment methods, including services purchased through a financing partner such as Cherry.
Services already performed: Once a service has been fully rendered as described and consented to, that individual service is generally final and non-refundable, except where required by law, by our financing partners’ terms, or where the result of the treatment materially deviates from what was consented to — in which case we will work with you on a corrective treatment, credit, or refund as appropriate.
Refund processing time: Approved refunds are processed within 10 business days of the agreed-upon request.
Products: Unused, unopened products may be returned within 14 days of purchase for store credit or refund to original payment method.
Final sale items: Digital gift cards, travel-sized samples, and clearly marked promotional bundles are non-refundable.
Defective products: Contact us within 7 days of receipt for an exchange or refund.
Financing partner compliance: Where a service is purchased through a third-party financing or payment-plan provider (e.g., Cherry), refunds for services not rendered will be processed in accordance with that provider’s requirements. Nothing in this Policy overrides your rights under a financing agreement.
(This section supersedes any prior “all service sales are final” language on our website or in-office materials, which does not reflect our current policy.)
7. Service Availability & Modifications
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We reserve the right to modify, discontinue, or limit services, equipment, or providers at our discretion, and will notify you of any change affecting a scheduled appointment.
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We do not guarantee uninterrupted access to our website or online booking system.
8. Medical Disclaimer
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Our services are not a substitute for professional medical diagnosis, advice, or treatment.
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You should consult your physician before receiving treatment if you have a relevant medical condition, are pregnant or nursing, or are taking medications that may interact with treatment.
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Individual results vary. We do not guarantee specific cosmetic or therapeutic outcomes.
9. Liability & Indemnification
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To the fullest extent permitted by law, Revitalize Your Glow Medspa is not liable for injuries, allergic reactions, or adverse effects arising from services or products, except where caused by our negligence, gross negligence, or willful misconduct, or where such liability cannot be waived under Arizona law.
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You agree to indemnify and hold harmless OLA RLT, LLC, its owners, employees, and affiliates from third-party claims arising from your misuse of our services or violation of these Terms.
10. Binding Arbitration Agreement
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Disputes arising from these Terms or our services will be resolved through binding arbitration rather than in court, administered under the rules of the American Arbitration Association (AAA).
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By agreeing, you waive your right to a jury trial or to participate in a class action, to the extent permitted by law.
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Opt-out: You may opt out of this arbitration clause by notifying us in writing at Support@revitalizeyourglow.com within 30 days of your first acceptance of these Terms.
11. Privacy & Data Collection
Your use of our services is governed by our Privacy Policy, which explains how we collect, use, and protect your personal and health information.
12. Intellectual Property
All content, branding, photography, and materials on our website are protected by copyright and trademark law. You may not reproduce, distribute, or otherwise use our content without our prior written consent.
13. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.
14. Termination of Services
We reserve the right to refuse service or terminate a client relationship at our discretion, including for violation of these Terms, fraudulent activity, or abusive behavior toward staff or other clients.
15. Updates to These Terms
We may update these Terms periodically. Changes take effect immediately upon posting, with the Effective Date above updated accordingly. Continued use of our services after a change constitutes acceptance of the revised Terms.
16. Contact Us
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Legal entity: OLA RLT, LLC, DBA Revitalize Your Glow Medspa
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Email: Support@revitalizeyourglow.com
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Phone: +1 (602) 930-0735
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Glendale: 6630 W Cactus Rd, Unit B-107, Glendale, AZ 85304
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Mesa: 4360 E Brown Rd, Ste A113, Mesa, AZ 85205
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Website: https://www.revitalizeyourglow.com
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Thank you for choosing Revitalize Your Glow Medspa.
